Job Description
Job Introduction
We are seeking a Retention Specialist to join our Toyota dealership in Lincoln.
Your working hours will be 8:30am to 5:30pm, Monday to Friday.
We offer an excellent basic salary with OTE up to £40,000 plus benefits.
We are looking for a highly organised professional with up-to-date knowledge of financial products and campaigns.
Role and Responsibilities
• Actively generate renewals leads and coordinate appointment bookings across the Toyota Group to drive vehicle sales using available systems and databases.
• Engage with customers through our live chat platform to manage incoming enquiries.
• Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently.
• Contribute to increasing the Dealership’s retention rates and achieving set targets.
• Liaise directly with our client database, maintaining a high standard of professionalism.
• Exceed inter...
We are seeking a Retention Specialist to join our Toyota dealership in Lincoln.
Your working hours will be 8:30am to 5:30pm, Monday to Friday.
We offer an excellent basic salary with OTE up to £40,000 plus benefits.
We are looking for a highly organised professional with up-to-date knowledge of financial products and campaigns.
Role and Responsibilities
• Actively generate renewals leads and coordinate appointment bookings across the Toyota Group to drive vehicle sales using available systems and databases.
• Engage with customers through our live chat platform to manage incoming enquiries.
• Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently.
• Contribute to increasing the Dealership’s retention rates and achieving set targets.
• Liaise directly with our client database, maintaining a high standard of professionalism.
• Exceed inter...
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