Customer Resolutions Specialist

About this role

 Who we are 

Take a seat at Freedom, a company that's been shaping Australian homes for over 40 years. We're proud of the passion, creativity and care our people bring every day — helping customers create spaces they truly love. 

At Freedom, we believe great customer experiences don't end at the point of sale. Our Customer Care team plays a critical role in supporting customers, resolving complex matters and ensuring we uphold the highest standards of compliance and service across the business. 

This is an opportunity to join a collaborative, fast-paced team where your ability to problem-solve, communicate effectively and navigate complex customer matters will make a real impact. This is a full-time permanent opportunity working standard hours Monday to Friday, 9:00am – 5:00pm, with hybrid working arrangements available. 

 Why You'll Like Working Here 

We've been certified a...