Job Description

Arcus FM is looking for a Customer Resolutions Coordinator in Redditch. This full-time role involves being the first point of contact for internal and external escalations, ensuring timely and effective resolutions while managing exceptions related to work orders. The successful candidate will be proactive with strong administrative skills and a commitment to high standards in customer service.

In return, we offer a competitive salary of £27,164 per annum and benefits such as 25 days annual leave, a pension scheme, and personal development opportunities.

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