Customer Rep-Station

Job Responsibilities

Provide accurate information and assistance to customers requiring direct customer interface. Perform administrative duties necessary for efficient operations. Promote continued sales and generate potential incremental revenue wherever possible.

Required Knowledge, Skills & Abilities

• High school diploma or equivalent (college diploma preferred)
• Knowledge of Canadian Customs regulations (preferred)
• Knowledge of FedEx Express and Ground products and services (preferred)
• Ability to successfully complete all basic and recurring training
• Physical ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment
• Capability to complete and achieve minimum thresholds on mandatory testing and training
• Proficient in operating within a PC Windows environment
• Excellent interpersonal and verbal communication skills
• Strong analytical and pro...