Job Description

Company Overview:
We are an education and migration consultancy licensed by the Government of Australia, providing expert guidance and services to clients seeking education and migration opportunities abroad. Our mission is to deliver professional, transparent, and client-focused solutions while ensuring compliance with all legal and regulatory requirements.
Position Overview:
The Customer Relationship Officer serves as the primary point of contact for clients, ensuring a professional, friendly, and efficient experience throughout their journey with the consultancy. This role focuses on building and maintaining strong client relationships, providing accurate information about our education and migration services, managing appointments and follow-ups, and supporting consultants with administrative tasks. The CRO plays a key role in maintaining client satisfaction, trust, and long-term engagement while upholding the company's standards of professionalism and confidentiality.
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