Customer Relationship Manager

Company Description Genefied is a B2B vertical SaaS company that provides innovative loyalty solutions to help consumer brands connect more effectively with their customers and strengthen retention. Using QR code–based, cost-effective platforms, Genefied supports loyalty, customer retention, and revenue growth for leading Indian brands across industries such as bathware, plywood, auto parts, electronics, helmets, wires, FMCG, tyres, and home equipment. The company’s product suite includes anti-counterfeiting, supply chain traceability, retailer loyalty, consumer loyalty, digital warranty activation, and certificate authentication solutions. Genefied’s technology helps brands protect against counterfeit products, capture valuable consumer data, expand retailer models, and drive sales and e-commerce adoption. Recognized with the “Best Upcoming Anti-Counterfeiting Technology” award, Genefied offers modern solutions to long-standing challenges in brand protection and loyalty.
Role Desc...