Job Description

About the Role

We are looking for a Client Relationship Manager  who will serve as the personal point of contact  for our customers and ensure a warm, seamless, and premium experience throughout their journey.

This role focuses on relationship building, trust, and long-term customer engagement , not just customer support. The ideal candidate understands how to communicate with high-value clients, reassure them during production timelines, and build loyalty that leads to repeat purchases and referrals.


Key Responsibilities 1. Client Relationship Ownership
  • Act as the dedicated contact person for assigned customers
  • Build strong, long-term relationships through personalized communication
  • Understand customer preferences, occasions, and purchase intent
  • Maintain consistent follow-ups without customers needing to chase updates
2. Customer Journey Management
  • Guide clie...

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