Customer Relationship Executive || International Process

Role Responsibilities:

1. Resolve customer queries via phone, email, and chat effectively
2. Ensure high levels of customer satisfaction and retention
3. Build and maintain relationships with new and existing customers
4. Work efficiently in rotational shifts with both-side cab facility

Key Deliverables:

1. Achieve timely resolution of customer issues with quality
2. Maintain service standards and customer care metrics
3. Support smooth onboarding and seamless customer experience
4. Adhere to shift schedules and attendance policies consistently