Customer Relationship Associate

We're Hiring: Customer Relationship Associate

Location: Vashi | Full-Time

At Nap Chief, we're redefining kidswear—premium, playful, and proudly made in India. As one of India's fastest-growing D2C kidswear brands, we serve thousands of young families who value comfort, quality, and fun. You've probably seen us on Amazon, Flipkart, Myntra, and Ajio—and we're just getting started.

We're looking for a Customer Relationship Associate who's empathetic, solution-driven, and passionate about delivering memorable customer experiences.

Key Responsibilities

• Respond to customer queries via WhatsApp, email, phone, and social media.
• Manage order-related issues: tracking, returns, exchanges, and refunds.
• Maintain clear, friendly, and prompt communication with customers.
• Collaborate with operations and logistics te...