Customer Relations Specialist

Company Description

Haier Pakistan represents a successful collaboration between Ruba General Trading Company and China's Haier Group, showcasing the strong Pak-China relationship since its establishment over a decade ago. The company's state-of-the-art industrial park in Lahore spans 100 acres and boasts a production capacity of over 3 million home appliances and electronics annually. Haier Pakistan holds a remarkable 31% market share in home appliances and is the first in the country to manufacture 150,000 laptops locally. Committed to innovation and excellence, Haier Pakistan plays a key role in the growth of Pakistan's consumer electronics and appliance market.

Role Description

The Customer Relations Specialist will be responsible for building and maintaining relationships with customers, addressing inquiries, resolving issues, and ensuring overall customer satisfaction and retention. Responsibilities include managing customer communications, providing effec...