Job Description

Job Description

:

The Customer Relations Associate will be based at our office in Denmark, but will support our Norwegian market. The candidate will be responsible for providing exceptional customer service to our customers. This position deals front line with our customer in Norway and represents our company and customer service philosophy with the utmost integrity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for receiving, monitoring and processing customer orders and requests in a timely manner with emphasis on accuracy and professionalism 
  • Responsible for handling order and requests from Sales Reps, Direct customers or distributors in a timely manner with emphasis on accuracy and professionalism
  • Responsible for handling credit and re-bill requests from Doctors, Distributors and/ or Sales Reps to correct any invoice mistakes in an efficient way.
  • Main point of contact for (dedicated) Sales reps ...

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