Job Description
Hiring: Customer Relations Manager (SaaS / IT Industry)
We are looking for a proactive and customer-focused Customer Relations Manager to join our growing team. If you thrive in a fast-paced IT/SaaS environment and enjoy building strong client relationships while ensuring seamless onboarding and account support, this role is for you.
Role Overview
As a Customer Relations Manager, you will be the primary point of contact for customers, ensuring smooth account activation, timely follow-ups, and effective issue resolution. You will work closely with Sales, Technical, Operations, and Finance teams to deliver an exceptional customer experience throughout the account lifecycle.
Key Responsibilities
Act as the main point of contact for all customer account-related communication
Manage end-to-end customer onboarding and account activation
Proactively follow up on documentation, billing, payments, and service-related matters
Coordinate with internal Sales, Technical, a...
We are looking for a proactive and customer-focused Customer Relations Manager to join our growing team. If you thrive in a fast-paced IT/SaaS environment and enjoy building strong client relationships while ensuring seamless onboarding and account support, this role is for you.
Role Overview
As a Customer Relations Manager, you will be the primary point of contact for customers, ensuring smooth account activation, timely follow-ups, and effective issue resolution. You will work closely with Sales, Technical, Operations, and Finance teams to deliver an exceptional customer experience throughout the account lifecycle.
Key Responsibilities
Act as the main point of contact for all customer account-related communication
Manage end-to-end customer onboarding and account activation
Proactively follow up on documentation, billing, payments, and service-related matters
Coordinate with internal Sales, Technical, a...
Ready to Apply?
Take the next step in your AI career. Submit your application to Falconfeeds.io today.
Submit Application