Job Description
Hiring: Customer Relations Manager (Saa S / IT Industry)
We are looking for a proactive and customer-focused Customer Relations Manager to join our growing team. If you thrive in a fast-paced IT/Saa S environment and enjoy building strong client relationships while ensuring seamless onboarding and account support, this role is for you.
Role Overview
As a Customer Relations Manager, you will be the primary point of contact for customers, ensuring smooth account activation, timely follow-ups, and effective issue resolution. You will work closely with Sales, Technical, Operations, and Finance teams to deliver an exceptional customer experience throughout the account lifecycle.
Key Responsibilities
- Act as the main point of contact for all customer account-related communication
- Manage end-to-end customer onboarding and account activation
- Proactively follow up on documentation, billing, payments, and service-related matters
- Coordinate with internal Sales, Tech...
We are looking for a proactive and customer-focused Customer Relations Manager to join our growing team. If you thrive in a fast-paced IT/Saa S environment and enjoy building strong client relationships while ensuring seamless onboarding and account support, this role is for you.
Role Overview
As a Customer Relations Manager, you will be the primary point of contact for customers, ensuring smooth account activation, timely follow-ups, and effective issue resolution. You will work closely with Sales, Technical, Operations, and Finance teams to deliver an exceptional customer experience throughout the account lifecycle.
Key Responsibilities
- Act as the main point of contact for all customer account-related communication
- Manage end-to-end customer onboarding and account activation
- Proactively follow up on documentation, billing, payments, and service-related matters
- Coordinate with internal Sales, Tech...
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