Customer Relations Manager

Job ID:

Date posted: 14/06/

IKEA Amersfoort is looking for a Customer Relations Manager

As an experienced people manager, you are passionate about people, and you delegate responsibilities to your team managers to help them with their personal growth and development. Your passion for customers is key to ensure that customers are the centre of attention for all colleagues, so that the store is a destination for the whole family. You have experience with implementing action plans, managing budgets and following up goals. In addition, you ensure that all customer relationship initiatives stimulate IKEA growth and contribute to long-term profitability without losing sight of the impact on customer satisfaction

What you'll be doing day to day

Build and retain long-lasting relationships with new and existing customers. Secure that we meet their expectations throughout their entire shopping experienc...