Job Description

About the Job:
Were seeking a proactive Customer Relations Associate to provide outstanding support to German-speaking customers.

Main Duties:

  • Handle customer communication through all channels.

  • Manage cases efficiently using CRM tools.

  • Identify recurring issues and propose improvements.

  • Deliver service aligned with company standards.

Requirements:

  • German (C2) and English (C1).

  • Attention to detail and problem-solving ability.

  • Strong organizational skills.

What We Offer:

  • Fully remote role from anywhere in Turkey.

  • Ongoing training and mentoring.

  • Inclusive, international team.


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