Customer Relations Associate

Responsibilities

• Greets all walk‑in customers at the dealership and creates a warm, friendly environment.
• Assists customers in a professional and friendly manner upon entrance.
• Reviews dealership calendar daily to stay aware of scheduled appointments and deliveries; generates floor activity reports.
• Documents vehicle mileage and obtains customer contact information.
• Maintains accurate daily log of customer and floor traffic information.
• Answers incoming phone calls and directs or relays messages to appropriate parties.
• Maintains professional appearance of showroom and work area.

Requirements

• High school graduate or equivalent.
• Minimum 6 months of customer service, receptionist, or clerical experience.
• Typing speed of 35 words per minute.
• Proficiency in Microsoft Excel.
• Dedication to customer service excellence.
• Excellent written and verbal c...