Job Description

Key Responsibilities
  • Manage administrative and office operations, filing systems, and company records
  • Handle customer enquiries, leads, and appointment scheduling
  • Follow up with clients, designers, and project teams to ensure smooth communication
  • Maintain lead tracking and CRM systems
  • Assist with invoices, petty cash, and documentation
  • Coordinate site visits and meetings
  • Support compliance matters, license renewals, and company audits
  • Monitor project progress and gather customer feedback to ensure service excellence
  • Handle customer complaints professionally and escalation issues when necessary
  • Prepare reports and provide administrative support to management
Requirements
  • Minimum Nitec, Diploma, or equivalent
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office (Word, Excel, Outlook) and Google Workspace
    • ...

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