Customer Relation Manager

Employment Details:

Reporting To: Singapore-Based Team Lead

Team Assignment: Singapore Operations Team

Full-Time Employment (Onsite – Quezon City)

Work Location: Onsite in Quezon City

Employment Type: Full-Time

Work Setup: Supporting Singapore-based operations

Work Schedule Coverage (SGT):

• Shift-based within 9:00 AM – 9:00 PM, including weekends
• One shift per day (e.g., 9:00 AM–6:00 PM or 12:00 PM–9:00 PM)
• One rest day per week

Probation Period:

• 6 months total
• Performance review conducted during the 5th month

Benefits:

• HMO coverage
• 14 days Annual Leave (increases by 1 day per year of service)
• 14 days Sick Leave

Independent Contractor Setup (Remote)

Work Arrangement: Work-from-home

Team Assignment: Singapore Operations Team

Terms:

• Not eligible for HMO
• Not eligibl...