Customer Quality Manager

• Introduce and Implement customer standard and requirements within company.
• Monitor and update of worldwide and customer environmental requirements.
• Ensure products are fulfilling ROSCH and REACH requirements and response to the customer.
• Initial Mock recall and traceability program.
• Introduce and implement the quality audit related to regulation and customer requirements within company.
• Conduct Mock recall and traceability within related department.
• Coordinate and communicate with customer on change control & validation of new material, product machine, process qualification.

(B) Customer Service

• Work with the related department (Production /PMC/ R&D/ EHS /Quality) on customer technical inquiries, technical agreement & environmental issue.
• Work with R&D, Quality, PIE, Engineering and production department for customer complaint evaluation, and ensure proper measure are taken where ne...