Job Description

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Quality Leader located in Jiading Shanghai.

Reporting to the Customer Quality Manager, the Customer Quality Leader role aims to overall drive customer quality related activities to secure customer satisfaction.

What a typical day looks like:

  • Cooperate with Sales Team to handle quality complaint from customers, as well as closely cowork with R&D, Product Management Team, SQE, PQE, PE, Finance etc.
  • Update the RMA report (with 8D format) and send to sales team or customers
  • Create and follow up corrective actions
  • Create monthly RMA report
  • Act as a leader as serious customer claims happen
  • Update the RMA database

    • The experience we’re looking to add to our team:

  • Bachelor degree, major in Electronic or Electrical Engineering or rel...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to 083 Flex Electronics (Shanghai) Co., Ltd. today.

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