Job Description

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Position: Customer Quality Engineer
Location: Taipei, Taiwan

Job Summary
The Customer Quality Engineer play a key role in ADI’s quality assurance processes by addressing customer quality concerns, collaborating with cross-functional teams, and driving continuous improvement in semiconductor product reliability.

Key Responsibilities

1. Customer Quality Management

  • Serve as the primary quality interface for key customers in Taiwan
  • Lead customer complaint handling, including RMA justification and technical response
  • Ensure timely and professional communication aligned with customer expectations
  • Drive customer satisfaction improvement through proactive engagement

    • 2. Failure Analysis & Root Cause Investigation

  • Lead end-to-end FA (Failure Analysis) activities with internal labs and customers.
  • Fam...

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