Job Description

Date: Feb 26, 2026

Customer Program Management Associate

General Overview

Functional Area: OPS - Operations
Career Stream: CPM - Customer Program Management
Role: Analyst
SAP Short Name: ANA
Job Title: Customer Program Management Analyst
Job Code: ANA-OPS-CPM
Direct/Indirect Indicator: Indirect

Detailed Description

Performs tasks such as, but not limited to, the following:

  • Participates as a member of a customer focus team and acts as an interface between customers and the team.
  • Receives, reviews and monitors status of customer orders.
  • Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
  • Communicates customer requirements and issues in production meetings.
  • Researches issues such as material, forecast, EDI transmission, a...

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