Job Description

Job Description

Customer Order Specialist

12 Month FTC

Theale/Home

We are seeking a Customer Order Specialist to be the first point of contact for 3rd party customers (non-Anchor Tenants) and drive the seamless processing of applications and service requests. This role ensures the fastest time to revenue while supporting internal teams to deliver best-in-class services.

Key Responsibilities of the Customer Order Specialist, include:

  • Manage incoming 3rd party applications and service requests, ensuring accurate validation, acceptance, or rejection against scope and budget.
  • Serve as the first point of contact for customers, providing status updates and building strong, lasting relationships.
  • Support Customer Order Analysts by processing Anchor Tenant demand into systems.
  • Produce, update, and distribute progress reports and status updates to stakeholders.
  • Coordinate change requests, ensuri...

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