Customer Order Processing & Returns Coordinator

Job Category

Customer Service | JR-21400

Job Location

Angeles City, Pampanga

Job Summary

We are seeking a highly organised and detail-oriented Customer Order Processing & Returns Coordinator to join our team. This position is responsible for processing customer orders received via email, managing customer returns, issuing order acknowledgements, and collaborating effectively with a remote team to ensure exceptional customer service and operational efficiency. The successful candidate must demonstrate excellent attention to detail, strong communication skills, and a commitment to achieving 100% order accuracy.

NOTE: You must be willing to work in the office location specified in the above job location to apply for this position.

Key Responsibilities

• Process customer orders received via email accurately and efficiently into the company's order management system.
• Review incoming orders for comple...