Job Description
The Customer Operations Support's mission is to support Business Development and Key Account Management teams and translate customer needs into execution process, act as the bridge between Front office and IFFO / operation teams.
WHAT ARE YOU GOING TO DO?
Accounts Management/Handling and Customer Care:
Assist Business Development and Key Accounts with visits to customer whenever needed
Manage the relationship of existing accounts by proactively anticipating their needs.
Handle resolution of complaints through further investigation with concerned parties
Work closely with the account handlers on the updates, or concerns needed to be highlighted.
Assist Business development and key accounts to gather requirements from a customer and sales commitment before transmission to IFFO/Middle office
Leads in analyzation, checking and review of data to fulfill the customer requirements.
Provide solutions and support to IFFO, Business Development and Key Accounts Manageme...
WHAT ARE YOU GOING TO DO?
Accounts Management/Handling and Customer Care:
Assist Business Development and Key Accounts with visits to customer whenever needed
Manage the relationship of existing accounts by proactively anticipating their needs.
Handle resolution of complaints through further investigation with concerned parties
Work closely with the account handlers on the updates, or concerns needed to be highlighted.
Assist Business development and key accounts to gather requirements from a customer and sales commitment before transmission to IFFO/Middle office
Leads in analyzation, checking and review of data to fulfill the customer requirements.
Provide solutions and support to IFFO, Business Development and Key Accounts Manageme...
Ready to Apply?
Take the next step in your AI career. Submit your application to CEVA Logistics today.
Submit Application