Customer Operations Specialist

Customer Operations Coordinator

Location: Holland, MI (100% On-Site)

Compensation: $45,000–$55,000 + Quarterly Bonus

Position Overview

We are seeking a highly detail-oriented and tech-savvy Customer Operations Coordinator to support daily order management and client operations within a small, fast-paced environment. This role is critical in ensuring all customer orders are processed accurately, delivered on time, and meet expected profit margins.

This position works closely with internal stakeholders and reports directly to the Owner, offering strong visibility and the opportunity to make an immediate impact.

Key Responsibilities

• Manage customer orders from initiation through completion, ensuring accuracy and timeliness
• Monitor order details including pricing, margins, and delivery timelines
• Support Ac...