Customer Operations Specialist

About the role
Our client is a leading provider oflaboratory equipment and supplies, serving industries such as pharmaceuticals, healthcare, and environmental sciences. They value integrity, collaboration, and innovation, continually adapting to meet evolving customer needs and maintain their position at the forefront of the industry.

We’re looking for an organised and proactive individual to provide administrative and operational support in a warehouse/office environment. This is a full-time permanent opportunity working Monday-Friday (8:30 am – 4:30 pm).

Key responsibilities

• Respond to and process customer enquiries, orders, and complaints
• Assist with supplier order receipting and allocation 
• Maintain accurate records in customer relationship database (CRM)
• Assist with stock movement, warehouse organisation, and monitor warehouse inventory
• Pick, pack, and ship orders wi...