Customer Meeting Point Team Leader II

What you'll need to have

• You have previous leadership experience and enjoy coaching, supporting, and motivating co-workers to achieve team goals.
• You are passionate about sales and creating a great customer experience, with the ability to build positive relationships and turn customer needs into solutions.
• You lead by example and thrive in a fast-paced retail environment, inspiring your team to deliver excellent service and achieve sales results.
• You have a good understanding of the IKEA multichannel shopping experience and how to create a seamless customer journey across all touchpoints.
• You are a strong communicator who collaborates effectively with others and builds positive relationships across teams.
• You have experience following, documenting, and improving processes to support operational efficiency and enhance the customer experience.
• You are organized, proactive, an...