Job Description
Job Description
Process
Assuring high quality of service delivery based on Service Level Agreements and agreed KPIsFirst contact for issues escalation within B2C process (Customer Master Data)Cooperation with Internal and External AuditPerforming B2C (Customer Master Data) controlsAdvising other team members in terms of B2C (Customer Master Data) process mattersIntroduce Improvements within B2C process (Customer Master Data)Coordination:
Coordinate completion of B2C (Customer Master Data) processesDelegate tasksDistribute the workload and supervise the team in day-to-day operationsManaging HR MattersCommunicate deadlinesMonitor the team performanceResolve or escalate any process issuesAttend and lead team meetingsPrepare reportsBuilding relationship with the countries during day-to-day operationsCommunication:
Ready to Apply?
Take the next step in your AI career. Submit your application to SGS today.
Submit Application