Job Description
Customer Marketing Manager
Overview
The Customer Marketing Manager will own the strategy and execution of marketing programs that drive customer adoption, engagement, retention, and advocacy. This role partners cross-functionally with Customer Success, Account Management, Product Marketing, and Demand Generation to maximize customer value and turn customers into active promoters of Tripleseat. The ideal candidate has experience working within tools such as ChurnZero, Salesforce, Outreach, and HubSpot to execute, track, and optimize programs.
This position has a hybrid work schedule based out of our Concord, MA office. This position is open to candidates eligible to work in the United States. Additional travel may be required for meetings, company events, and training.
Key Responsibilities
+ Design, execute, and optimize multi-channel customer marketing programs to drive customer expansion, product adoption, feature usage, retention...
Overview
The Customer Marketing Manager will own the strategy and execution of marketing programs that drive customer adoption, engagement, retention, and advocacy. This role partners cross-functionally with Customer Success, Account Management, Product Marketing, and Demand Generation to maximize customer value and turn customers into active promoters of Tripleseat. The ideal candidate has experience working within tools such as ChurnZero, Salesforce, Outreach, and HubSpot to execute, track, and optimize programs.
This position has a hybrid work schedule based out of our Concord, MA office. This position is open to candidates eligible to work in the United States. Additional travel may be required for meetings, company events, and training.
Key Responsibilities
+ Design, execute, and optimize multi-channel customer marketing programs to drive customer expansion, product adoption, feature usage, retention...
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