Job Description

Main Activities

  • AHE Focal Point for Spares for Spanish Customers IPL Contracts
  • Manage customer orders for spares and AGEs (IPL)
  • Manage contract execution and report status to the Programs Department.
  • Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
  • Coordinate with AH, AHD and external suppliers to ensure spares deliveries.
  • Coordinate with equipment suppliers to ensure IPL deliveries.
  • Coordinate with the Quality Department and the warehouse to expedite deliveries and optimize customer support.
  • Improve customer satisfaction on Spares services.
  • Analyze and manage spare parts order book.
  • Ensure transversal coordination with different departments to fulfil customer needs
  • Issue and update of Provisioning Plan
  • Report generation to allow customer monitoring
  • Analysis of existing...

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