Job Description
Customer Liaison Officer (Utilities)
Location: Surrey
Salary: £40,000 - £50,000 + Company Van + Fuel Card + 20 Days Holiday + Bank Holidays
Job Type: Permanent
We are seeking an experienced Customer Liaison Officer to support utility works across Surrey, ensuring customers receive excellent communication throughout gas mains replacement projects.
This is an excellent opportunity for someone with Resident Liaison Officer (RLO) experience who enjoys working with the public and delivering exceptional customer service.
Responsibilities
* Act as the main point of contact for residents and businesses affected by works.
* Keep customers updated throughout projects.
* Respond to enquiries and resolve complaints professionally.
* Carry out property visits before, during and after works.
* Work closely with site teams to minimise disruption.
* Maintain accurate records of customer interactions.
* Ens...
Location: Surrey
Salary: £40,000 - £50,000 + Company Van + Fuel Card + 20 Days Holiday + Bank Holidays
Job Type: Permanent
We are seeking an experienced Customer Liaison Officer to support utility works across Surrey, ensuring customers receive excellent communication throughout gas mains replacement projects.
This is an excellent opportunity for someone with Resident Liaison Officer (RLO) experience who enjoys working with the public and delivering exceptional customer service.
Responsibilities
* Act as the main point of contact for residents and businesses affected by works.
* Keep customers updated throughout projects.
* Respond to enquiries and resolve complaints professionally.
* Carry out property visits before, during and after works.
* Work closely with site teams to minimise disruption.
* Maintain accurate records of customer interactions.
* Ens...
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