Customer Liaison Officer

Customer Liaison Officer

Overview

Honeycomb is delighted to be supporting a client within the community sector with the recruitment of a Customer Liaison Officer. This is an excellent opportunity for an experienced administrator to join a busy team providing professional, confidential, and high‑quality support across a wide range of community and customer‑focused activities.

Responsibilities

• Provide comprehensive administrative and secretarial support including diary management, scheduling meetings, handling calls and emails, and preparing correspondence.
• Maintain accurate records, filing systems, spreadsheets, databases, and reports using Microsoft Office systems.
• Take minutes at meetings and coordinate follow‑up actions where required.
• Organise training sessions, seminars, meetings, and events including venue bookings, catering, travel, and delegate registration.
• Respond to customer and stakeholde...