Customer Liaison Coordinator

Agile Homeworker with designated office in Bideford

36.25 hours per week

Salary: £29,263 per annum

We have an exciting opportunity for a customer focused individual to join us in the Customer Engagement team as a Customer Liaison Coordinator. This is a full time, permanent, agile homeworking role working Monday to Friday with regular travel to Westward's customers across North and Mid Devon and North Cornwall.

In this role you will be working directly with our customers to ensure their voices are heard and the communities we work within thrive.

Duties include:

• Ensure the customer voice is heard and recognised by listening and delivering great customer service.
• Actively engaging with our residents, building and maintaining strong relationships.
• Providing face to face, written and telephone support to customers and assisting the wider team to deliver compliance processes, including gaining access for safe...