Customer Liability Manager

City: Lysaker
- Job Function: Other
**Customer Liability Manager, lawyer**:
SAS Customer Service handles millions of customer contacts annually through our centers and external partners. We are currently in the process of renewing and adapting our service to meet travelers' future needs. To support this, we are now looking for new Liability Managers to join our team, which is spread across offices in three countries.
**Key Responsibilities**:
- Managing disputes related to passenger rights.
- Staying updated with case law in the area of air passenger rights.
- Providing legal advice to ensure compliance with relevant regulations for air passenger rights.
- Exercising a commercially sound strategy for disputes and negotiations.
- Instructing and providing legal counsel with necessary documentation in international markets.
- Collaborating with national enforcement bodies and trade organizations.
- Participating in internal cross-functional process develo...