Customer Insight Data Analyst

Job Summary

We are seeking an experienced Customer Insight Data Analyst to join our team. This role is designed for professionals with advanced analytical & BI skills with a strong background in customer research and insight analysis. The ideal candidate will possess expert-level SQL skills, experience with statistics and survey modeling techniques, and a proven track record in stakeholder management.

Key Responsibilities

Data Analysis & Reporting

• Extract, manipulate, and analyze large datasets using advanced SQL queries.
• Develop, maintain, and enhance dashboards and reports that provide deep insights into customer behavior and trends.

Customer Research & Insight

• Conduct comprehensive customer research and insight analysis to identify key trends, preferences, and areas for improvement.
• Utilize statistical methods and survey modelling techniques to interpret survey data and support busines...