Customer Growth Programme Lead - FTC

About AXA

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

Job Overview

You’ll lead the pivotal first phase of a Customer Growth programme, unlocking significant customer and commercial growth by enabling personalised experiences, driving cross-sell and retention, and building seamless experiences for our customers. This phase will develop and deliver measurable, tactical activities throughout 2026, align with the business areas activating the capabilities across their customer experiences and support the technology requirements for development through . This role is a fixed-term contract ending 31 December 2026. Reporting into the C...