Job Description
As a Senior Solutions Consultant, engage customers through expert training and effective onboarding. Collaborate with teams to configure ExaCare and drive improvements in a hybrid work setting.
In this pivotal role, you will partner closely with the Business Operations Manager to ensure seamless user training and technical onboarding. You’ll shape real-world workflows into ExaCare configurations, developing playbooks and addressing customer feedback while supporting pilots and rollouts across multiple teams. This position demands excellent communication and a knack for simplifying complex processes.
Key Responsibilities: • Deliver customized onboarding and training sessions for users • Develop SOPs, checklists, and documentation for efficiency • Conduct post-mortems after integrations to capture lessons learned • Configure ExaCare platform based on specific customer needs • Provide ongoing technical support during onboarding phases
Requirements: • 2-4 years i...
In this pivotal role, you will partner closely with the Business Operations Manager to ensure seamless user training and technical onboarding. You’ll shape real-world workflows into ExaCare configurations, developing playbooks and addressing customer feedback while supporting pilots and rollouts across multiple teams. This position demands excellent communication and a knack for simplifying complex processes.
Key Responsibilities: • Deliver customized onboarding and training sessions for users • Develop SOPs, checklists, and documentation for efficiency • Conduct post-mortems after integrations to capture lessons learned • Configure ExaCare platform based on specific customer needs • Provide ongoing technical support during onboarding phases
Requirements: • 2-4 years i...
Ready to Apply?
Take the next step in your AI career. Submit your application to ExaCare AI today.
Submit Application