Customer-Focused Guest Service Representative

Deliver exceptional customer service as a Guest Service Representative in a spa setting. Provide information, process payments, and schedule appointments for clients effectively.
This permanent position requires 1 to 2 years of experience, ensuring efficient operational support. You will greet guests, manage phone systems, and assist in various administrative tasks. Strong communication and organizational skills are essential for success in this role.
Key Responsibilities:
• Greet and direct visitors to relevant service areas
• Schedule and confirm appointments swiftly
• Manage phone calls and relay messages accurately
• Process customer payments and calculate billing
• Maintain detailed work records and logs
Requirements:
• 1 to 2 years of relevant experience
• Proficient in MS Word and email communication
• Strong attention to detail and multitasking abilities
• Excellent oral and written communication skills
• Ability to work independently and ...