Customer-Focused Front Store Supervisor

Drive customer satisfaction as a Front Store Supervisor at Shoppers Drug Mart, ensuring excellent service and efficient operations in a community-oriented environment. Lead training for cashiers and manage customer service functions effectively.
The role emphasizes strong customer service and management skills, ensuring that cashiers and merchandising staff adhere to store policies. You will provide guidance, training, and oversee loss prevention protocols while fostering a welcoming atmosphere for shoppers. A proactive approach to problem-solving and merchandising is essential to maintain store image and organization.
Key Responsibilities:
• Ensure compliance with store policies by cashiers and merchandisers
• Train staff in operational tasks and responsibilities
• Handle customer inquiries and resolve issues effectively
• Manage cashier tracking and inventory processes
• Maintain high standards for visual merchandising and store cleanliness
Requirements:
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