Job Description
Enhance client relationships as a Call Centre Attendant with Canstar. Deliver exceptional customer service while managing inbound calls and emails in a dynamic environment.
Canstar, established in 1985, is a leading restoration company in Canada, specializing in helping clients recover from structural damage. This role is vital for individuals with strong communication skills and a knack for customer care. You will accurately log jobs, dispatch technicians, and provide outstanding support to clients 24/7.
Key Responsibilities:
• Record new jobs and after-hours calls accurately
• Direct calls/messages in a friendly, professional manner
• Assign tasks to Project Management Teams as needed
• Maintain job file information in software platforms
• Monitor surveillance and respond as necessary
Requirements:
• 1+ years of customer service experience
• Strong administrative and clerical skills
• Ability to type at least 40 words per minute
• Experience in con...
Canstar, established in 1985, is a leading restoration company in Canada, specializing in helping clients recover from structural damage. This role is vital for individuals with strong communication skills and a knack for customer care. You will accurately log jobs, dispatch technicians, and provide outstanding support to clients 24/7.
Key Responsibilities:
• Record new jobs and after-hours calls accurately
• Direct calls/messages in a friendly, professional manner
• Assign tasks to Project Management Teams as needed
• Maintain job file information in software platforms
• Monitor surveillance and respond as necessary
Requirements:
• 1+ years of customer service experience
• Strong administrative and clerical skills
• Ability to type at least 40 words per minute
• Experience in con...
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