Job Description

someone with curiosity and a growth mindset — technical fluency can be learned, but customer passion is essential!

Who you are:

  • You are fluent in German and has an advanced proficiency in English
  • 2+ years of experience in Customer Service, preferably in a SaaS company
  • Strong ability to understand, manage, follow, and drive customers’ needs and strategy
  • Excellent presentation, written, and oral communication skills
  • Aptitude to understand technical topics easily
  • Ability to resolve issues and collaborate with all departments
  • Autonomy, curiosity, and investigation
  • Knowledge of technical troubleshooting and APIs is a plus
  • Ability to speak other languages is a plus
    • If you don’t meet all the requirements above but believe this opportunity matches your expectations and experience, we still encourage you to apply! 

    Why people love working at Brevo:

  • A place to grow...

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