Job Description
Job Title: Customer Experience Support Engineer (L2/L3)
Company: Secure and Managed IT
Location: Chicago, IL (Hybrid – River North Office)
Type: Full-Time
Compensation: Competitive Salary, based on experience, with comprehensive benefits
About Secure and Managed IT
Secure and Managed IT is a customer-focused Managed Services Provider (MSP) and cybersecurity consultancy serving small and mid-sized organizations throughout the Chicago area. Built on a commitment to exceptional client service, transparency, and long-term partnerships, the company delivers cloud-first IT solutions, cybersecurity expertise, and proactive technology management to a select group of mission-driven clients. As a smaller, established firm, Secure and Managed IT offers an environment where employees enjoy greater ownership, meaningful client relationships, and op...
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