Customer Experience Specialist

Built With Science (BWS) is a leading fitness platform designed to connect scientific research with practical, effective fitness strategies. Founded on evidence-based principles, BWS provides tailored programs to help individuals achieve sustainable fitness goals. Trusted by over 200,000 individuals globally, BWS has created a community of science-driven fitness enthusiasts and has a strong presence with over 6.9 million YouTube subscribers. By consistently updating its programs with advancements in fitness and nutrition science, BWS ensures its offerings remain cutting‑edge and effective. Collaborating with industry experts, BWS empowers individuals to enhance their fitness journey with tools and knowledge thoroughly rooted in science.

Role Description

This is a contract hybrid role for a Customer Experience Specialist. Key responsibilities include providing excellent customer support through multiple communication channels, resolving customer inquiries and con...