Job Description

Wolt has been growing rapidly in Israel since we entered the market in .
As a company, we've always prided ourselves on providing truly outstanding customer service and as the business grew so has our Voice of Customer team! As such, we are looking for a Vocie of Courier to help us better understand our customers and couriers behavior and face our upcoming challenges.

The Ideal candidate will report to Voice Of Customer Manager and is a:

  • Project Manager: Designs, develops, and delivers a program roadmap designed to meet strategic CX goals
  • Insights Guru: Proactively Identifies, prioritizes and articulates concisely insights from multiple data points and reports
  • CX Techy: Discovers, configures and scales tools and systems that directly improve customer experience and increases support efficiencies
  • Conducts top line and in-depth analysis of customer data to determine significance of trends and impact on business and customer health

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    Job Details

    Location
    Tel Aviv-Yafo, Tel Aviv-Yafo, Israel
    Job Type
    Full-time
    Category
    Other-General
    Posted Date
    February 25, 2026
    Deadline
    April 06, 2026