Customer Experience Specialist Frontline Concierge

IKEA Gruppe in Malaysia seeks a dedicated Customer Relations assistant to ensure a positive shopping experience for visitors. You will help customers, handle inquiries, and support delivery and pickup services across the store.

The role emphasizes empathetic service, accurate data entry, and adherence to safety guidelines while driving repeat business and customer loyalty. Ideal candidates are passionate about customers, able to work weekends and shifts, and capable of multitasking in a dynamic