Job Description
Overview
Bedard HR earns 4 independent recognitions within the industry. We are looking for a Customer Experience Specialist - Chat to support and ensure the success of the chat service at Montréal-Trudeau Airport (#YUL).
Responsibilities
- Answer passenger’s inquiries via chat.
- Stay up to date with passenger, service and shopping processes, as well as relevant information related to the Montréal-Trudeau airport.
- Check the partners’ daily operations and inbox.
- Look over the Montreal Airport website to master all information in it.
- Provide support in information requests.
- Check trends in ways of chatting on other websites.
- Transfer all relevant information to the customer experience department.
- Any other tasks related to the position.
Advantages
- Parking provided at the airport.
- Group Insurance after 3 months for the 4 days per week and more position.
Ready to Apply?
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