Job Description
Enhance customer satisfaction with Imperial Dade as a Customer Experience Specialist in Joliette. This role prioritizes effective communication and problem-solving to ensure a seamless client interaction.
As a Customer Experience Specialist, you will engage with clients across Canada, focusing on exceptional service. Your role includes processing orders, overseeing stock maintenance, and proactively resolving inquiries. You will collaborate with internal teams to continuously improve the customer journey at Imperial Dade.
Key Responsibilities:
• Communicate effectively with customers via calls and emails
• Process both manual and electronic orders promptly
• Oversee stock maintenance and follow-up on orders
• Collaborate with teams to enhance overall customer experience
• Resolve customer issues proactively and efficiently
Requirements:
• Minimum of 4 years in customer service roles
• Strong communication ...
As a Customer Experience Specialist, you will engage with clients across Canada, focusing on exceptional service. Your role includes processing orders, overseeing stock maintenance, and proactively resolving inquiries. You will collaborate with internal teams to continuously improve the customer journey at Imperial Dade.
Key Responsibilities:
• Communicate effectively with customers via calls and emails
• Process both manual and electronic orders promptly
• Oversee stock maintenance and follow-up on orders
• Collaborate with teams to enhance overall customer experience
• Resolve customer issues proactively and efficiently
Requirements:
• Minimum of 4 years in customer service roles
• Strong communication ...
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