Customer Experience Representative

LIC is a farmer-owned co-operative that’s been supporting herd improvement in New Zealand’s dairy sector for more than 115 years. We’re focused on providing superior genetics, reliable testing and diagnostics, integrated on-farm software, and great customer service, all designed to help farmers make smarter decisions every day.

As a proud generational co-operative, we’re here for farmers, their families, and rural communities, not just for today, but for the future. And none of it happens without our people. Whether on farm, in the lab, or behind the scenes, every one of us plays a part in helping New Zealand farmers succeed.

About the Role:

Join LIC's multi award-winning Customer Experience team, recognised for delivering exceptional customer experiences to New Zealand farmers.

This is far more than a customer support role. You'll become a trusted expert, helping customers navigate complex enquiries across LIC's products, ser...