Customer Experience Representative

Job Title- Retail Associate

PURPOSE & IMPACT ON ORGANIZATION:

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the brand
• Effectively serving and selling to customers
• Diligently executing store operations KEY RESPONSIBILITIES:
• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all establ...